In the Run window, type the following and then hit Enter: C:\Users\Public\TechSmith\Snagit.Hold down the Windows key on your keyboard and hit the R key to open the Run window.Then make sure that Snagit Capture, SnagPriv, Snagit Editor, and any other Snagit processes are not running in Applications or Background Processes. Make sure by opening your Task Manager (Ctrl + Shift+ Esc) then click on the More Details if possible. Close out of Snagit so it is not running at all.You can download and install the latest version to see if that corrects your issue. If that still doesn't work, confirm you're on the latest version of Snagit. Wait 10 to 15 minutes, then try your activation again. We apologize for the issues this is causing, and the steps below might help get you up and running while we work on a permanent fix for this issue. We are currently experiencing issues with our activation provider, and our development team is working hard to resolve this issue as quickly as they possibly can. Or if you're seeing this trial expiration message, even though you've already entered a key in a prior instance of Snagit. Check the key you entered for errors or try a different key.' 'The key entered is not a valid software key. If this problem persists, please contact Technical Support.' When opening Snagit, one of the following error messages appears: